Shipping policy
Shipping Policy
We ship worldwide using trusted fulfilment partners in Australia, the United States, the United Kingdom, and other regions depending on product availability.
Processing time
All items are made to order. Please allow 2–5 business days for production before your order ships.
Delivery times (estimates only)
Delivery times vary by destination:
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Australia & New Zealand: 3–8 business days after dispatch
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United Kingdom: 4–10 business days after dispatch
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United States: 4–10 business days after dispatch
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Rest of world: 6–15 business days after dispatch
These timeframes are estimates only and may vary due to customs, courier delays, or peak seasonal demand.
Tracking
Once your order has shipped, you will receive a tracking link via email. Please allow up to 48 hours for tracking updates to appear.
Shipping costs
Shipping rates are calculated at checkout and vary by location and product. Any free shipping promotions will be clearly stated on the website at the time of purchase.
Customs & import duties
International orders may be subject to customs fees or import taxes. These are determined by your local government and are the responsibility of the customer.
We are not responsible for delays caused by customs processing.
Missing or delayed orders
If your order has not arrived within the estimated timeframe, please check your tracking link first. If there are no updates after 10 business days past the estimated delivery window, contact us at hello@cedar-salt.com.